SHIPPING POLICY

          Australian Shipping Policy

Processing and packing time will take between 1-3 business days. After which, you will be notified when your straws are ready for shipment. 


          International Shipping Policy

Do note that Custom Duty will be the Client's Responsibility. Customers are solely responsible for payment of all duties, import taxes, and brokerage fees (if any) as we do not have any control over foreign taxes and duties. 

Countries Covered

  • New Zealand

  • North America, Western Europe, Asia & The Pacific

Belgium, Brunei, Canada, China, Cook Islands, Denmark, Fiji, Finland, France, French Polynesia, Germany, Greece, Guam, Hong Kong, Iceland, India, Indonesia, Ireland, Isle of Man, Italy, Japan, Luxembourg, Malaysia, Maldives, Mongolia, Myanmar, Nepal, Netherlands, New Caledonia, Norfolk Island, Norway, Papua New Guinea, Philippines, Portugal, Singapore, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, United Kingdom, United States, Vanuatu, Vietnam.

  • Rest of the World

Argentina, Brazil, Bulgaria, Chile, Colombia, Costa Rica, Croatia, Dominican Republic, Ecuador, Falkland Islands, Faroe Islands, French Guiana, French Southern Territories, Greenland, Guinea, Hungary, Malta, Mauritius, Mexico, Monaco, Montenegro, Montserrat, Morocco, Poland, Turkey, United Arab Emirates, Vatican City, Venezuela, British Virgin Islands, United States Virgin Islands.

Orders over 6kg? Contact us.

RETURN POLICY

         All claims must be made within 7 days of receipt of goods.

Please contact us to make a claim for refund. All claims are individually assessed and approved returns are credited back to the original credit card used to make the purchase. 

Media/Press Enquires? Contact us today for your PRESS KIT!

JOIN OUR NEWSLETTER

FIND OUT MORE

ABN: 34 629 491 014

GET IN TOUCH

Straw to straw facebook
Straw to straw instagram
Straw to straw contact

+61 434 408 848

BRISBANE, QUEENSLAND

AUSTRALIA